Question 1

Do I need to sign a contract?

Accepted Answer

No long-term contracts required. We offer month-to-month memberships with no cancellation fees. Most members stay with us year after year because they love the service.

Question 2

When does mowing season begin?

Accepted Answer

Mowing typically begins in early April and runs through late October, depending on weather conditions. We provide 28-32 weekly visits during the growing season.

Question 3

What if I'm not home during service?

Accepted Answer

No problem! We'll complete the work and send you a text with completion photos. You never need to be home for scheduled services.

Question 4

What happens if it rains on my scheduled day?

Accepted Answer

We'll text you the morning of service if weather delays are needed. We'll reschedule within 24-48 hours and keep you updated throughout.

Question 5

How is snow removal handled?

Accepted Answer

We offer SnowCare as an add-on service (October–March) at $75 per push for members. You receive priority clearing, text notifications, and no visit caps—you only pay for actual service.

Question 6

What areas do you serve?

Accepted Answer

We serve the Chicagoland area of Illinois. Contact us to confirm availability at your address.

Question 7

Do you offer one-time services?

Accepted Answer

Yes, we offer one-time cleanups, pressure washing, gutter cleaning, and other services. However, membership clients receive priority scheduling and better rates.

Question 8

Can I pause my membership if I go on vacation?

Accepted Answer

Yes! Let us know at least 48 hours in advance and we'll skip that week's service. Your monthly rate stays the same as we average seasonal costs across all months.

Question 9

What if I need something not included in my plan?

Accepted Answer

We offer additional services including mulch installation, plantings, tree work, and more. Complete HomeWorks members receive 10% off all extras.

Question 10

How do I become a member?

Accepted Answer

Request a quote through our website or call us directly. We'll recommend the best plan based on your property size and needs, then get you scheduled for your first visit.

Frequently Asked Questions